New Client? Navigating the transition Between Advisors

Taking over a new client? Discover practical tips for managing the advisor handover, identifying gaps and starting the relationship right. 

In this session, we cover: 

• Before you say yes: acceptance, ethical letters and AML checks

  • Red flags and client consent

  • AML/CTF onboarding checks

• Formalise the engagement: letters and disclosures

  • Scope, terms and protections

  • Fees, PI cover and records

• Take over: timing, access and who does what

  • Key dates to diarise

  • Your first 90 days

• Identify the gaps and handle errors (TASA)

  • ATO position and lodgment history

  • Fixing prior-year errors

• Start the relationship right

  • Kick-off meeting and expectations

  • Common pitfalls to avoid