Leading a Team – Level Up Leadership 2025

Don't do it alone - build an awesome team to support you. Learn top tips about leadership, coaching, and managing the staff in your practice.

In this unit, we cover:

• Qualities of effective team leaders

  • Daniel Goleman’s Six Leadership Styles​

  • How to improve your skills while staying authentic

  • Kouzes & Posner’s Five Practices of ​Exemplary Leadership​​

• Setting and communicating goals

  • Goal Setting​

    • OKR & SMART goals

  • Growing the Practice through Referrals and Reputation​

• Being a good coach

  • GROW Model (Whitmore)

  • Conflict Resolution for Leaders ​with practical applications

  • Dealing with Difficult Behaviours​

• Managing diversity and inclusion in practice

• Strengthening Diversity & Inclusion in ​Practice​

• Checklists and Action items

Date recorded: 25 July 2025